Your Questions, Answered
Are your products suitable for all skin types?
Yes, our products are carefully formulated to cater to a wide range of skin types, including sensitive, oily, and dry skin.
How do I choose the right product for my skin?
Refer to our product categories, such as brightening or pore-tightening, to match your skin needs. You can also contact us for personalized recommendations.
Are your products cruelty-free?
Yes, all our products are cruelty-free and not tested on animals.
Can I use Vitamin C products daily?
Yes, you can use vitamin C skin products such as cream or toner every day. However, it's important to start with a lower concentration and gradually increase usage to avoid any potential irritation. It's also important to use sunscreen during the day when using vitamin C products, as they can make your skin more sensitive to the sun. Always follow the instructions on the product and consult a dermatologist if you have any concerns.If you have sensitive skin, consider applying Vitamin C at night. Avoid using it together with retinol or AHA/BHA, as it may cause excessive irritation.
How long before I see results from your products?
Visible results vary, but most customers notice improvements within 2-4 weeks of consistent use.
Do your products contain parabens or harmful chemicals?
No, our products are free from parabens, sulfates, and other harmful chemicals to ensure safe skincare.
How should I store skincare products?
Store them in a cool, dry place, away from direct sunlight, to maintain their effectiveness.
Are your products dermatologically tested?
Yes, all our products undergo rigorous dermatological testing for quality assurance.
Do you offer international shipping?
Yes, we ship worldwide. Shipping fees and delivery times depend on your location.
Can I return or exchange products?
Yes, we offer a return/exchange policy. Please review our Returns & Refunds section for detailed guidelines.